Best Prices & FREE SHIPPING! Always!

Shipping & Returns

Shipping is *ALWAYS FREE on all orders!!!

Single Cigars Program - 8 Single Cigars Minimum
All we ask is that you purchase 8 singles on your order.
Just want a 5-pack?  You have met the minimum. Add one or more singles if you wish.
If you order singles only and do not meet the 8 cigar minimum, we will email you to add the additional cigars to an order. Single cigar orders under the 8 cigar minimum will not be shipped.
Buying an inexpensive cutter or lighter? Please add cigars to your order as per the minimums above. We cannot offer free shipping for a $4.99 cutter or $15.99 lighter.

* Except: Shipments to Alaska, and Puerto Rico. $12 Shipping Charge will be added during the checkout process.

Hawaii Customers: Please, $125 order minimum so we can offer you free shipping.

Military Personel and APO:
The system will force the "In Store Pickup". Just make a note that you want your order shipped and we will take care of it with Free Shipping.

Orders ship out THE SAME DAY!!
Any order placed by 3 PM PST will ship the same day (except Sunday, which ships first thing on Monday).

Shipping to a Different Address than Billing Address:
All orders must ship to your BILLING ADDRESS. Please call us at (805) 230-3500 if you need an order shipped to a different address. After verfiying your charge card (front & back photo of card required & Driver's License), just enter the ship to address in the comments section when placing your order.
Existing customer with previous order history? Just put the Ship To Address in the Comments section of your order.
IMPORTANT: USPS Tracking Numbers will no longer be shown in account order history or emails. Fraudulent accounts with stolen credit cards can use this information to redirect the shipment to another location. Want a follow-up on your shipment? Email PuroCigar

Each order is packed with a free BOVEDA humidifation pack to keep your order fresh!

Orders ship the same day if received by 3 PM PST (Sunday orders ship on Monday) and arrive via USPS in an ESTIMATED 3 business days. We cannot guarantee the delivery date as it is just an estimate from the post office. More dependable is USPS Priority Mail, which all orders over 13 ounces will ship for free (roughly four or more 5-packs).

After shipment, you will receive a Tracking Number. No tracking number will be given on your first order due to fraudulent redirects of shipments.

Please call or email us if you have any issues with your shipment. We will do eveything possible to make certian that you are completely satisfied with your order.

Phone: (805) 230-3500


Thank you for your business!

We only ship to all U.S states & territories.

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